On what was, for many, the first working day of 2021, Slack, the collaboration tool which — again, for many — is critical to remote working, reported widespread outages. Slack was acquired by Salesforce before the holidays for $27.7 billion.
We are not taking this as an omen for the year ahead, but it means a sticky start for teams reliant on Slack communications.
Reactions. Slack users consoled themselves by taking to Twitter to express ironic dismay.
Latest. Slack is saying: “We’re continuing to investigate connection issues for customers, and have upgraded the incident on our side to reflect an outage in service. All hands are on deck on our end to further investigate.”
Why we care. For one thing, we are Slack users. For another, this is a reminder — too early in the year — of how reliant we’ve become on digital collaboration in this remote work environment, and how quickly things can go wrong.
Source: Kim Davis, MarTech Today
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