A new virtual assistant powered by blockchain can complete insurance contracts without human assistance. Malta-based virtual assistant firm Vaiot has integrated IBM’s Watson Assistant with the Cosmos blockchain to sell car insurance. The new platform features an end-to-end sales process that does not require human assistance to complete the car insurance contracts. The mobile app […]
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American global tech giant IBM signed a new agreement with Chinese PC maker Lenovo to apply blockchain in Lenovo’s customer service departments. American global tech giant IBM signed a new agreement with Chinese PC maker Lenovo to apply blockchain in Lenovo’s customer service, according to a press release on April 25. IBM, а top global […]
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Consumers are becoming increasingly comfortable chatting with popular brands’ virtual assistants, making the AI-powered technology one of the most impactful ways for brands to communicate with their customers. And with the increasing success of digital, voice and kiosk assistants, we can expect even more of these AI-powered personalities to emerge. In fact, recent research shows […]
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