Tag: rep

Quick guidelines for getting users info they need in chatbots

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  Image from Reve Marketing It’s best to think of a text-based chatbot as an “automated customer service rep.” That’s the advice from Kaye Chapman, learning and development manager at digital engagement platform Comm100. As a conversational format sometimes assisted by AI, chatbots provide a different opportunity for marketers than, say, the structure and presentation of […]

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SEC Launches FinHub to Communicate With Industry, But What Does it Have to Say?

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The SEC has launched its FinHub. What should we expect?   On October 18, the U.S. Securities and Exchange Commission (SEC) announced the launch of the agency’s Strategic Hub for Innovation and Financial Technology (FinHub). The new arm of the regulator will be focused on fintech-related fields, including, specifically, distributed ledger technology (DLT) and digital […]

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