The good news about modern digital customers, particularly younger ones, is their consistent willingness to try new things, such as new stores and new delivery experiences. Novelty has a good deal of power for consumers constantly connected to a wide variety of commerce channels. And, as 4G is giving way to 5G, those connection points are going to proliferate, creating […]
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The rivalry that banks and FinTech firms might have experienced in the past now appears to be behind them. Both sides of the financial landscape appear ready to collaborate, with APIs acting to bridge the divide and to facilitate financial innovations. However, APIs are not only being used to promote greater collaboration between banks […]
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A new study has found that the smart speaker and music streaming markets are becoming more interdependent. According to CNBC, market research firm AudienceNet conducted the study, called “Audiomonitor 2018: The Overall Music Listening Landscape,” surveying 3,000 people older than 16. The data revealed that music services such as Spotify, Apple Music and Pandora are […]
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In commerce, the conversion is the Holy Grail. The moment when customer contact becomes a sale, and tips over to meaningful relationships, ideally long-lasting. It’s an elusive goal, though not for lack of data, which is everywhere and ever-changing. The key is to leverage all that data along different touchpoints in the consumer lifecycle, to create […]
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German company Varjo Technologies has announced a $31 million Series B investment, led by Atomico and Seimens-backed Next47, that will help it launch the world’s first human-eye resolution virtual reality and mixed reality product. It will also be the world’s first VR / XR hardware and software product specifically designed for industrial use, allowing professionals in […]
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Microsoft and Grab, the on-demand transportation, mobile payments, and online-to-offline services platform in Southeast Asia, announced Monday (October 9) a strategic partnership in which Grab will tap Microsoft’s machine learning and artificial intelligence capabilities. In a press release, the companies said that in the first step of the partnership Grab will adopt Microsoft’s Azure as […]
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Google is readying an appeal of the European Union’s record €4.34bn fine, which it was slapped with in July over its Android mobile operating system. According to the Financial Times, Google has until Wednesday (October 10) to file an appeal with the European Court of Justice against the European Union decision which was meted out […]
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PwC will provide tech expertise to decentralized lending platform Cred in the launch of their USD-backed stablecoin. “Big four” audit giant PricewaterhouseCoopers (PwC) has partnered with decentralized lending platform Cred to provide tech expertise in the launch of their USD-backed stablecoin, the company announced on Monday, October 8. In the announcement, the professional services firm […]
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Amazon is taking a new approach to its brands, extending beyond its AmazonBasics and other private-label lines: The retailer is rolling out brands that are exclusive to the site, but are not actually owned by the company. While expansion of private-label brands has been a top priority, One Click Retail noted in a report, Amazon […]
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Facebook announced Monday (Oct. 8) the launch of the Portal and Portal+, its voice-activated communication devices for the home. In a press release, the social media giant said that artificial intelligence will make it easier to make calls and socialize. The Portal boasts a 10-inch 1280 x 800 display, while the Portal+ comes with a […]
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